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Mark Sissons

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Work

UX writing, content strategy, and digital copywriting. Twenty years of work across enterprise digital products, major agencies, and national brands.


Senior UX Writer & Content Strategist @ TELUS
Jan 2020 – present

Partner with PMs, designers, engineers, and legal teams across agile product cycles to translate complex technical and regulatory requirements into content guidance. Write and refine UX copy for internal tools and contribute to content governance standards as TELUS scales digital experiences for employees and customers.

Digital Copywriter, Editor & Content Strategist
Freelance 2004 - present

Campaign concepts, editorial frameworks, and long-form content across tourism, real estate, energy, public sector, and lifestyle sectors.

Agencies
DDB Canada · Cossette Communications · Powershifter Media · Engine Digital · Wasserman & Partners

Clients
Google · Destination Canada · TELUS · Destination BC · Tourism Alberta · Parks Canada · BC Hydro · WorkSafeBC · SkiBig3 · TLH Heliskiing · UBC Properties

Case studies (Distillery)
Google Workspace (Exterro) · Google Maps Platform (Wayfair) · Stripe Payments

Select Samples

About TELUS | TELUS PureFibre | TELUS Employer Solutions | TELUS International | TELUS Storyhive | Understanding Credit Scores in Canada | Humble + Fume Inc. | Destination Canada advertorials | Destination Canada print ad | Destination BC blog | Tapestry Victoria Harbour brochure | Parks Canada HMCS Haida | Ski Big 3 | BC Hydro newsletter | Fresh Tracks Canada | W2 Living | Beedie Living | JBS brochure | Addition Living condo brochure | Sage by Kenstone condo brochure

EARLIER EXPERIENCE

Senior Information Architect, Organic Inc.
Singapore & Toronto | 1999–2003

Clients included Loblaws, Bell Canada, Sony, Bank of Montreal, CIBC, and Citibank Singapore.

Senior Interactive Producer, BBDO Interactive
1996–1999

Clients included Intrawest, TELUS, Citizens Bank of Canada, BC Hydro, and Heart & Stroke Foundation.